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Frequently Asked Questions Where is Clicket located? Dublin, CA in the San Francisco Bay Area. For our complete address. What is your Phone Number? Phone: (925)551-3880 Fax:    (925)551-3881 Toll Free: 1-888-798-4512 How do I email you? Customer Care How can I track my package? Package Tracking   Order Number: Phone Number: Email Address: Please Note: Tracking information is not available until 7:00 PM for Express, Standard and Premium shipments the day your order is shipped. Economy and priority tracking will not be availble until 12:00 PM the day after your order has been shipped.  Standup orders can not be tracked via this method if your order is not trackable here please call customer service 1-888-798-4512. How are your Costumes Sized? Costume Sizing: Costume sizing is a little different then buying clothing at the department store. The golden rule is to be a bit larger then needed. We have found that most costumes do run slightly smaller then regular clothing. Remember that you may want you to wear clothing beneath the costume, and when Children trick or treat in colder weather, you may even want to wear layers under the costume. Children's Sizes  Size: Numerical USA Size Ages Bunting Bunting Newborn to 9 Months Infant 1-2 0-1 Years Toddler 2-4 1-2 Years Small 4-6 3-4 Years Medium 8-10 5-7 Years Large 12-14 8-10 Years Adult Sizes Womens Sizes Size: Dress Size X-Small 4-6 Small 6-8 Standard 8-12 Medium 8-10 Large 12-14 Mens Sizes Size: Chest Size Waist Size Small 36" - 38" 32" Medium 40" - 42" 36" Standard 36" - 42" 38" - 42" Large 42" - 44" 38" XL 44" - 46" 40" XXL 48" - 52"   XXXL 52" - 56"   Care of Items: The costumes we sell are of a decent quality. The higher the cost of the item, generally the quality will improve. Costumes are not made to take the abuse that everyday clothing takes. As a general rule, only wash the items when it is needed. Most costumes can be hand washed in cold water, line dry. Please read the label of each costume for more detailed information. Accessories sold are only made to be used for short periods with the costumes. Can you ship things out the Same Day? Yes if you contact us before 12 PM pacific time we can usually get things out the same day.   Please call on the phone if you need this type of service as we can let you know at the time of the order if we can get it out that day.