Placing an order:
Ways to place your order
You may place an order with us 24 hrs a day, 365 days a year online using our shopping cart.
Payment for orders placed over the Internet may be in the form of Credit card or Check/Money order.
We accept American Express, Visa, MasterCard and Discover. You may also place an order over the phone or by fax.
Our Customer Service phone number is (925)396-5801, fax number is (925)396-5818.
Customer Service hours are Monday-Friday 10:00 am-4:00 pm West Coast PST.
You may leave us a message at all other times and your call will be returned at the soonest possible time.
You can also contact us at Communincation Center and leave your daytime phone number.
Please let us know what is the best time to contact you.
Credit Cards/Checks and Money Orders
We accept orders 24 hours a day 7 days a week
online. If you wish to phone in your order call 925-396-5801 M-F 10:00 AM to 4:00 PM
We accept Visa, Mastercard, American Express and Discover. All Credit card orders submitted over our secure online ordering are guaranteed safe.
Credit Card orders can also be phoned in Monday-Friday 10:00 am-4:00 pm West Coast Pacific Standard Time.
If you feel uncomfortable submitting your credit card
information over the internet, Credit Card orders can also be faxed to (925)396-5818. After submitting your order, Print out the
final page. Write in the credit card number, expiration date and fax it
in. This option is available 24 hours a day. You may also call in your
credit card information. Please select the method of payment as credit
card, however under notes, tell us you are calling the card number in, or
faxing the card number. We only can keep these orders open for a short
period of time. Orders without this information will be cancelled after 30
Checks and Money Orders:
We accept Checks and Money Orders in US funds only. When paying by check please allow 7 business days for your check to
clear the bank. Money Orders, Bank
Check or Cashiers checks orders can
be shipped out immediately.
After subitting print out a copy of the final page of your order. Please send this in as a way of confirming your order. Please
payment right away. Orders without
payment will be cancelled after
60 days. International Customers must pay by credit card.
Send this information with payment to:
6780 Sierra Court Ste J
Dublin, CA 94568
Attention: Orders Department
Paying with Cash:
We do not
recommend paying with cash, as it is not safe.
places to buy a money order other than your bank or credit union include;
Post Office, Convenience Store, or Supermarket.